SIM Not Provisioned MM2 error: Here is how you can fix it.

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SIM Not Provisioned MM2 error: Here is how you can fix it.

When you unbox your new phone and start it up for the first time, and just as you begin to set it up, all your excitement is halted by a notification that says, “SIM Not Provisioned MM 2 Error”. This error can occur for several reasons, and while it may be frustrating, you don’t have to be tech-savvy to fix it. Sim not provisioned mm#2 error will only appear on your phone for emergency call options. When this error appears, you will not be able to contact any phone other than 911. However, your cell phone and other features will work just fine.

Let’s discuss this error and its causes in more detail.

Sim Not Provisioned MM2 Mean

If the Android or iOS device says the SIM is not provisioned, there is an issue preventing the SIM card from connecting to the carrier network; if the SIM card is new, it might be it is not registered or activated by the carrier provider.

This error may also occur in the following cases

  • The carrier network is blocking your SIM card.
  • The carrier’s network is experiencing downtime (especially during SIM card activation).
  • You are using your SIM card in an unsupported location outside the carrier’s service area.

So how can this error be fixed? Let’s take a quick look.

Clean the SIM Card

If your SIM card is not installed accurately or there is dust in the SIM tray, the smartphone may not connect to the SIM. As a result, the error message SIM not provisioned may appear. Even though the SIM card remains inside the phone for most of its life cycle, it cannot be saved from the accumulation of dust and debris. These dust particles can interfere with the SIM’s functionality and may prevent the carrier network from detecting it.

Properly Connect Sim Card

Sometimes, the case may not be with your provider but your phone or SIM card. If your SIM card is not connected correctly, an error will appear. Even if you have not touched the SIM card, it may have moved due to an incomplete SIM holder. So, turn your phone off and check that Sim is connected properly.

Try another Phone

Sometimes the SIM card is not the problem, but the phone. In this case, you need to find out where the error is. Carefully extract the SIM card from your phone and put it in another device. If the SIM works fine in the new device, consider replacing the phone or contacting your provider to see your options.

If these fixes do not work, further action may be needed. Often these fixes will solve the problem, but if they do not, further action may be necessary.

Restart Your Phone

A quick fix to this problem may be to turn off your phone and restart i. This may sound obscure, but restarting your phone will refresh your carrier settings and fix this issue. Again, the method of fixing this is different for Android and iOS.

Install Carrier Settings Updates

If there is an update to your phone’s carrier settings, installing it may solve the problem. Carrier settings include a variety of features. When your cellular carrier introduces a new feature, such as Wi-Fi calling, it is rolled out to your device via a carrier settings update. These carrier settings hold settings for basic features such as phone calls, mobile data, SMS, and personal hotspots.

Get Professional Help

If the SIM card is correctly installed and you have done all the above to reconnect to the network carrier but still face the same problem, the problem may be more serious. In such cases, it is often a bad phone or a damaged SIM. If still, you cannot solve the issue, it is recommended to see an expert at your service center or contact your carrier to fix the problem.

Get a New Sim Card

If none of the methods work, the last option is you need to get a new SIM card. Contact your service provider and discuss the problem with them. You can also bring the SIM to your service provider’s nearest store or local outlet. They will examine the SIM to verify the problem. If you still face the problem, you can go for a new SIM.


So, in this tutorial, we have discussed some useful ways to fix the MM2 error where the SIM card is not provisioned on Android. This error is commonly encountered when inserting a new SIM into a device. There are several reasons for it but do not worry, because there is a solution for it can be. Just follow the methods in this article. 

One comment

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